Shipping Policy
At TUMMY TOTS, we are committed to delivering our products safely, hygienically, and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered.
1. Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- You will receive an order confirmation once your purchase is successfully placed.
2. Shipping Coverage
We currently ship across India.
Delivery timelines may vary depending on your location and courier partner availability.
3. Delivery Timeline
- Estimated delivery time is 3–7 business days from the date of dispatch.
- Remote or non-metro locations may require additional delivery time.
Please note that delivery timelines are estimates and may vary due to external factors such as weather conditions, courier delays, or regional restrictions.
4. Shipping Charges
- Shipping charges, if applicable, will be clearly mentioned at checkout before payment.
- Any ongoing shipping offers or free delivery promotions will be displayed on the website.
5. Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS, allowing you to monitor your delivery status.
6. Packaging & Safety
All TUMMY TOTS products are:
- Carefully packed to maintain freshness and hygiene
- Sealed and handled following food safety standards
- Protected to ensure safe delivery without damage
7. Delays & Exceptions
While we strive to deliver on time, TUMMY TOTS is not responsible for delays caused by:
- Courier service issues
- Natural events or unforeseen circumstances
- Incorrect or incomplete delivery information provided by the customer
8. Incorrect Address or Failed Delivery
- Please ensure all delivery details are accurate while placing the order.
- Orders returned due to incorrect addresses or unsuccessful delivery attempts may require additional shipping charges for re-dispatch.
9. Damaged or Missing Packages
If your order arrives damaged or incomplete:
- Please contact us within 24 hours of delivery
- Share clear images of the package and product for quick assistance
10. Contact Us
For any questions related to shipping or delivery, please reach out to us:
📞 Phone: +91 9494406602
📧 Email: tummytots.official@gmail.com
📍 Location: Kadapa, Andhra pradesh